Правила за извършване на доставка
Thank you for choosing BOGNA Fruits & Nuts! We are committed to providing you with a seamless shopping experience, including reliable and transparent shipping services. Below, you will find all the necessary information about our shipping process, delivery times, and costs.
1 - Shipping Destinations
We currently ship to the following regions:
- European Union (EU): We deliver to all EU countries.
- United States (USA): We ship to all 50 states.
- United Kingdom (UK): We deliver to England, Scotland, Wales, and Northern Ireland.
If your country is not listed, please contact us, and we will do our best to accommodate your request.
2 - Shipping Costs
Shipping costs are calculated based on your location and the weight of your order. Below is an overview of our shipping fees:
- European Union (EU): From € to €
- United States (USA): From 💲 to 💲
- United Kingdom (UK): From £ to £
The exact shipping cost will be calculated and displayed at the checkout.
3 - Delivery Times
We strive to deliver your orders as quickly as possible. Estimated delivery times are as follows:
- European Union (EU): 2-10 business days
- United States (USA): 2-10 business days
- United Kingdom (UK): 2-10 business days
Please note that delivery times may vary depending on your location, customs clearance, and other factors beyond our control.
4 - Order Processing
All orders are processed within 1-2 business days after payment confirmation. You will receive a confirmation email with your order details and a tracking number once your order has been shipped.
5 - Customs and Import Taxes
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. BOGNA Fruits & Nuts is not responsible for these charges if they are applied and are your responsibility as the customer.
6 - Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the status of your delivery.
7 - Shipping Carrier
We work with trusted international shipping carriers to ensure your order arrives safely and on time. The carrier used for your order will depend on your location.
8 - Returns and Refunds
If you are not satisfied with your purchase, please refer to our Return Policy for more information on how to return items and request a refund. Note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
9 - Contact Us
If you have any questions about our Shipping Policy or need assistance with your order, please contact us at:
Email: info@bogna-fruits.com
Phone: +359 888 120 221
This policy is subject to change. Last updated: February 11, 2025